Virtual "How to" Guide

Virtual "How to" Guide

Quick Start Guide

We have created a 'how-to' guide to help you find your way around eCommerce Expo US Virtual 2021!

Learn how to create your profile, find your chosen sessions to attend and interact with sponsors, speakers and your fellow peers.


Ready to get going?

Check off these 4 easy steps to get started in the eCommerce
Expo US Platform

Step 1:
Login to the platform

Step 2: Build and edit your profile

Step 3: View sessions and create
your personalized agenda

Step 4: Browse our suppliers/
sponsors and build your list
of favorites


  • Your account: has already been created and pre-populated with information you provided at registration. You should have received an email from with a button directing you to a login page. If you did not receive an email, please check your spam/junk.

  • Swapcard link: You may also log in directly via a web link using the email address you provided when you registered for the conference

  • Create a password: After you enter your email you will be prompted to create a password. Please be sure to retain this password for the remainder of the conference.

  • Once you login you will be brought to the conference Home Page.


  • Your Profile: From the Home Page, look on the left side of the screen where you will see a box with your name, title, company and headshot (if applicable).

  • Click Edit:  in the top right of that box.

  •  Your Details: Once you are in profile view you can edit various areas including your name, title, company, headshot, bio, social media, and contact details.

  • Click any of the Edit buttons to edit that section.


  • Session categories: from the Home Page buttons or Top Menu, navigate to any of the session categories – Live on Tuesday May 18 -Thursday May 20

  • This will take you to a list of sessions for that day/category.

  • Session List View: you can scroll to browse sessions or use the Search / Filter field on the left.

  • Find any session and then click on it to view details.

  • Bookmark the sessions you want to attend. They will appear in "My Event."

  • In "My Event" export sessions to add to your calendar


  1. From Home Page, browse our sponsors.

  2. You can get here via the Top Menu navigation at the top of the page, or the buttons in the center of the home page.

  3. Once you are in the Sponsors area you can scroll to browse Sponsors or use the Search / Filter field on the left.

  4. Find any Sponsors and then click on the company name to view details.